Privacy
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Can a therapy session transcript really be de-identified?
Not the way a lab result can. Take the name off a blood panel and you have numbers. Take it off a session and you still have a life.
Not in the way a lab result can. Take the name off a blood panel and you have numbers. Take the name off fifty minutes of a person describing their marriage, their childhood and their job, and you have a story that still belongs to exactly one person. A therapist put that to a thread of 271 colleagues, and nobody had an answer.
What does de-identified usually mean?
Removing the obvious identifiers: name, date of birth, address, the details the health privacy law lists. It works well for structured data. A blood panel with the name removed tells you nothing about who bled.
Why is a session different?
Because the content is the identity. One therapist listed what survives the scrub: a family member's immigration status, a client's gender identity, a crime disclosed in confidence. None of those is a name. Any of them, with a town and a job, points at one person. Another said plainly that whole transcripts floating around would be easy to re-identify.
A lab result without a name is a bunch of numbers. A session without a name is still that individual's specific life. That was the sharpest line in the thread, and it is the whole argument.
What do the tools promise, and what do the terms allow?
Several tools say your data is never used to train AI. Read further and the policies allow de-identified data derived from sessions to be kept and used to improve their models. The two statements are not a contradiction. They rely on the word de-identified doing work it cannot do for a therapy transcript. The companies on the path are covered in how many companies a session passes through.
What can a therapist do?
Three things. Ask every vendor, in writing, whether anything derived from sessions is retained after the note is signed, and for how long. Tell clients what you found, in plain words, and let them decline. And for clients who do decline, dictate after the session instead, so the session itself never becomes a file.
The short version
A session transcript cannot be made anonymous by removing a name, because the story is the identifier. The only clean answer is a note that never leaves the room. Solanto's Private Mode will do exactly that for therapy practices, and Cloud mode will keep publishing who touches the data on the trust page.
The price is on the page, not behind a call. Early access is open: solanto.ai/pricing
Ask a colleague what would be left in their notes if every name were removed. Then ask whether they would recognize the client anyway.
Sources
Source: Reddit.
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